Ticket app

Who is it for?

This ticket app is right for you if:

• You travel only occasionally or irregularly
• You use single transfer tickets

Getting the app

• To use the app, you need to install the My Pilsen Fare and Masterpass by Mastercard apps on your phone
• Download both of the free apps from App Store or Google Play
• In the Masterpass by Mastercard app you will need to assign a bank card to the Masterpass account

Buying tickets from the app

• After launching the My Pilsen Fare app, select the shopping basket
• Select your ticket (based on the zones and duration you need)
• Confirm payment via the Masterpass by Mastercard app
• Payment is made via Masterpass by Mastercard and you are redirected back to the My Pilsen Fare app (which will show you the tickets you purchased)
• The ticket is delivered immediately, but to protect against misuse during a ticket check it does not become valid until two minutes after the purchase (you can see the “countdown until ticket becomes valid” in the app)
• After each completed purchase, the user receives an email in which they can check the details of the purchase