I’ve lost my card
- If you lose your Pilsen Card, first block it by calling our hotline on 371 655 600 (7:00 a.m. – 6:00 p.m.). You will need to know the answer to the security question you entered when you applied for the card.
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In person at the PMDP Customer Service Centre (Klatovská 12 or Denisovo nábřeží 12) you will be able to block the card here even if you did not enter a security question and answer when you applied for the card. Then will make a duplicate of the card at your request.
Pricelist
Card issuance Price - in 2 working days 200 CZK - immediately 300 CZK